Bengol Bet Privacy Policy – Your Data, Our Responsibility

Welcome to Bengol Bet. We know many people have concerns about sharing personal information online. This Privacy Policy was created to put those concerns to rest — written in plain language, free of confusing legal jargon.

We don't treat your privacy as just a legal obligation. It's a genuine responsibility. We only use your data when it helps improve your experience or is required by law.

This Privacy Policy tells you what data we hold, why we hold it, how we keep it secure, and what rights you have over your information. By using any Bengol Bet service, you agree to this policy.

Bengol Bet collects three types of information. Each category has a distinct and clearly defined purpose.

Every piece of data we use has a clear purpose behind it. Bengol Bet never uses your information unnecessarily.

• Account Creation & Management: Your name, email, and phone number are required for registration, login, and profile management.
• Payment Processing: Financial details are required to process deposits and withdrawals via bKash, Nagad, or Rocket.
• Identity Verification (KYC): ID verification is mandatory for legal compliance and age confirmation.
• Fraud Prevention: To detect unusual transactions, multiple accounts, or suspicious activity.
• Customer Support: To resolve your issues and send you important notifications.
• Responsible Gaming: To identify the risk of excessive gaming and provide timely support.
• Legal Compliance: To meet the requirements of regulatory and law enforcement authorities.
• Service Improvement: Analyzes which features are used most to help us improve your experience.

Bengol Bet uses cookies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.

• Essential Cookies: Used to maintain your login session and ensure security. These cannot be disabled.
• Functional Cookies: Helps remember your preferred language, theme, or settings.
• Analytics Cookies: To understand which pages get the most traffic and where issues arise. All data is completely anonymous.
• Marketing Cookies: To show you relevant offers. You can turn this off at any time.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect certain parts of the site.

We may share information in the following circumstances:

• Payment Processors: Payment service providers such as bKash, Nagad, Rocket, and Dutch-Bangla receive only the data needed to process your transactions.
• KYC Service Provider: Regulated third parties for identity verification.
• Legal Authorities: We are legally required to disclose data in response to valid court orders or official government requests.
• Technology Partners: Server hosting and cybersecurity partners receive only the minimum data necessary to carry out their technical functions.

All third parties are contractually bound to uphold Bengol Bet's privacy standards. They are not permitted to use your data for their own purposes.

Bengol Bet uses industry-leading security technology to protect your data. Our security framework operates on multiple layers.

Bengol Bet believes you should always be in control of your own data. The following rights belong to you, and we are committed to respecting them.

To exercise these rights support@bengolbet.imto send us an email. We will respond within 30 days. Please note that certain data may be required to be retained for legal reasons.

If we become aware that a minor has created an account, that account will be closed immediately and all associated data will be deleted. If a parent or guardian suspects their child has registered an account, please contact us right away.

Bengol Bet only retains your data for as long as necessary. While your account is active, essential information is kept on file.

• Account Information: At least 5 years after account closure — as required by law.
• Transaction Data: Up to 7 years, in accordance with financial regulatory requirements.
• KYC Documents: 5 years from the date of the last transaction.
• Usage Logs: 12 months for security purposes.
• Marketing Information: Deleted immediately upon withdrawal of consent.

Bengol Bet may update this Privacy Policy from time to time. For any significant changes, you will be notified by email at least 30 days in advance, and the last updated date on this page will reflect the change. We encourage you to check this page regularly.

If you have any questions or concerns about our privacy policy, please get in touch with us.